Complaints & responsibility

ERIKS Development Partner

We will listen to your concern

ERIKS Development Partner always strives to be an organisation where transparency, learning and continuous improvement are key values. According to us these values are a prerequisite for the implementation of our vision of a better world where the dreams of children come true.

If you have experienced, seen or heard of inappropriate behavior from ERIKS and its personnel it is possible to file a complaint through our complaint form. ERIKS handles all complaint relating to suspicion or violation of our agreements, guidelines, policies, code of conduct and laws in Sweden and/or programme countries.

Complaints not linked to any of the categories above will not be handled according to ERIKS CRM protocol.

ERIKS Guidelines for ERIKS Complaints and Response Mechanism

Anti-Corruption Policy

ERIKS Child Safeguarding Policy

ERIKS Code of conduct

Submit your concern

Do you wish to be anonymous? Do you wish to be anonymous? Anonymous I want to be contacted by ERIKS to get feedback about my complaint

Name

Topic

Title

Organization

Phone

E-mail

Managing personal information Managing personal information I agree that ERIKS save my personal information according to GDPR regulations.

Describe your issue - Please describe the sequence of events as detailed as possible. Including what happened, dates, places, reasons for what happened, who was involved, and what consequences it brought with it.

Expected measures - What studies or investigations would you recommend us to implement?

Recommended actions - How do you recommend that we prevent or correct what has been described above?

Describe what you hope or expect the outcome of this complaint to be.

Any additional information?

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